Guides
Guides for real work, not keyword pages.
Each guide answers one question you will actually hit while running WhatsApp conversations, campaigns and follow-up — written against the product as it exists at pilot stage, limitations included.
Getting started on WhatsApp only
Start with WhatsApp alone — no SMS purchase, wallet top-up or DLT setup — and know each onboarding step before you take it.
WhatsApp opt-in and consent checklist
What a valid opt-in must contain, and how the platform records and enforces consent per contact and channel.
Get a message template approved
Write templates with variables, track the approval lifecycle, and recover from rejections — without guessing at Meta's decisions.
Campaign preflight: check before you send
The exact list of what must be true before a campaign starts — and what each platform refusal means.
From lead to outcome: the workflow tutorial
Walk one sample lead through capture, conversation, follow-up and measurement — every step mapped to a real surface.
Interpreting campaign results honestly
Read sent → delivered → read → replied correctly, avoid common misreads, and know which numbers we refuse to publish.
Where to go next
- The product, surface by surface — what campaigns, inbox, CRM, journeys and the API each do.
- Pricing and who charges you for what — platform fee vs Meta messaging charges, with no invented amounts.
- Developer documentation — the real API, documented as built.
- Trust, security and support — data handling, honest claims and escalation routes.
Content reviewed October 2026 · owner: Zcode (implementation) · independent factual review: Codex QC, pending.